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Auto, Home, Commercial Insurance

Family-oriented, personalized insurance services for Texas and New Mexico

Our Goal Is Customer Satisfaction

In 1982, Lorenzo Medina opened Pan American Insurance with the goal of making insurance services personal. He saw that Southwest Texas and New Mexico residents needed a competitive insurance marketplace. Over 30 years in the business, we’ve become the local insurance agency of thousands of satisfied customers.

We are a family-owned agency, and we fully understand that when getting insurance coverage, you need an ally. Our dedicated staff has more than 140 years of combined insurance experience. They are experts in what makes the perfect policy for different customers. By choosing us, you’ll receive top-rated customer service that always helps you find the right coverage. We work for you, not the insurance company.

The Agency That Cares

Pan American Insurance has partnerships with many of the top national insurance providers. Our trusted carriers include Progressive, ACCC, Connect Insurance, Aggressive, Amigo, Hallmark, and Dairyland. That gives you a lot of choices, but you won’t have to worry about getting caught up in the confusion of searching through multiple policies. We can pinpoint your best coverage options to make the process easy.

We proudly offer:

Whether you are looking for coverage in El Paso Texas or New Mexico, know that you have a partner in the insurance business. Contact Pan American Insurance via email or phone or get a free online insurance quote today. You can also visit us at any one of our 11 locations.

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Our happy clients

Best service nice lady

-Lori Mendenhall

Easy to pay with pretty cheap car insurance

-April

All 3 of my vehicles are through Pan American. They are the go between me and Progressive. I have no problem with them. They have assisted me. :)

-Al Ortiz

I highly recommend Pan American. Arianna always helps with any questions and finds me the best rates.

-Richard

Ariana es muy amable y siempre me ayuda gracias

-Esther garcia

I went to the office and Jennifer helped me find Insurance for my car. Great service!!!

-Ivana Medina

Arianna Cardenas Provided excellent customer service and was able to find me a great rate highly recommend her ??

-Luis jaquez

Great customer service! Mila was super helpful and answered all my questions thoroughly and well!

-Bianca Ramos

Me han tratado muy bien en especial Monica Aguirre una persona muy agradable.

-Claudia Garcia

Good service

-Patricia Valdez

Monica A. provides great customer service! Highly recommend her!

-Rene V.

Mila in the montana pan american is such a helpful worker always nice and patient. She gives great customer service!

-Dinorah Perez

CSRs at Pan American are very friendly and helpful with all my insurance needs . They get a hold of me on a timely manner. Great service. I highly recommend.

-ISELA HERNANDEZ

Mila in the Montana pan american is amazing she is super helpful and kind. She is was incredibly patient with me. She gives extremely good customer service!

-Conchis Perez

Mila was very welcoming, very kind, and knew all the answers to my questions and I'm very appreciative of that.

-Lucas

Excellent customer service! Mila was very kind and patient while giving me a phone quote. Answered all my questions!

-Abigail Eudave

Monica Aguirre gave me great service! Will keep going back to only deal with her!

-Fernando De Toro

Sandra was very helpful and extremely professional.

-Ronald Livermore

Sandra Cardenas has been assisting my mother and I with our car insurance for the past 10 years and sandra has always given us excellent service. It is always a joy when she assist us. 5 stars!!!!!!

-Chris Gomez

I'M A LONG TIME CUSTOMER FOR PAN AMERICAN INSURANCE , ITS A PLEASURE TO WORK WITH CLAUDIA, THE EXPERIENCE AND SERVICE I HAVE RECEIVED HAS ALWAYS BEEN OUTSTANDING, SHE IS A PROFESSIONAL AND EXCEPTIONAL WORKER. SHE GETS 5 STAR RATING FROM ME!!!!!!!

-LORENA RODRIGUEZ

Great customer service and price

-Joseph

I got a great rate and the ladies are really nice

-Rebecca Alcantar

SERVICE WAS EXCELLENT!!!

-Pier

Great rates and customer service Connie Brown was the best

-Damarea Speller

Best prices in town!

-Lorenzo

Excellent customer service

-Luis Gomez

Estoy muy agusto con pan american . Hoy me atendio Mónica muy amable.

-Víctor Bustamante

Sandra Cardenas Great Customer Service. Very Professional, very polite. Knew her Business. I was impressed and very satisfied.

-Timothy Murray

The agents are very helpful and knowledgeable Connie is super nice

-Marvin Brown

Great customer service Connie Brown found me a great rate and I’m happy

-Ramon Alcantar

connie is a great rep answered all my questions

-kristian reyna

I couldn't express myself enough about the excellent service that I always receive. The manager Connie Brown always has a very great personality and very professional in all she does. All the staff always goes above and beyond to help out their customers. If I could give six stars, I...

-Lorie G

Great Service!!! Connie Brown is always providing great service & customer care!!

-Nieves Gonzalez

Excellent treatment!

-Connie Contreras

When I went there they were very friendly.

-Maria Bustillos

Good People

-Joseph Maltos

I have always had a good experience here. They always greet me with a smile.

-Laura Jacobo

Simon Garcia gives a testimonial about Pan American Insurance, praising them for their low cost insurance and excellent customer service.

-Simon Garcia

David and Isella tell us about the great, professional service from Pan American Insurance. They worked with Ariana this year, and would love to work with her again next year!

-David and Isella

Jesús Rubina ha estado con Pan American Insurance por más de diez años y está muy contento con la agencia. Él recomendaría la agencia 100%.

-Jesús Rubina

Cynthia at your Downtown office was the most helpful person ever she really met all my insurance needs, I even got my mother to buy Insurance from Pan American- AWESOME JOB!

-Leila

ME TRATAN BIEN EN LA OFICINA

-PANFILO MORALES

tratan bien al cliente y le ayudan a ahorrar...

-Pedro Romero

Gracias por el buen servicio y atencion que me ha dado al consultar y abrir una nueva poliza de aseguranza mil gracias!!!! :)

-JUAN SALDIVAR

EL SERVICIO ESTA EXCELENTE SIEMPRE.

-GABRIEL GARCIA RAMIREZ

ESTOY CONTENTA EN ESTA OFICINA HASTA AHORITA, AUNQUE TENGO POCO CON PAN AMERICAN.....

-MARIA ESTRADA

EL SERVICIO ES DE LO MEJOR!

-JESUS M ROCHA

Excellent service! They gave me all the information needed and answered all the questions I had over my policy.

-MICHAEL ARAUJO

I'M HAPPY WITH THE AGENT'S PROFESSIONAL TREATMENT TO CUSTOMERS....

-IDA GUERRA

EL SERVICIO DE ARIANNA ES MUY SERVICIAL,Y HERMOSO Y MUY HAMABLE. =) GRACIAS...

-LUZ AGUILERA

CLAUDIA ALWAYS GIVES GREAT CUSTOMER SERVICE AND VERY HELPFUL. AND VERY BEAUTIFUL

-JERRY BANDA

GREAT CUSTOMER SERVICE...

-Juan Delgado Jr.

ES AMABLE LA MUCHACHA, ATIENDE BIEN Y EXPLICA BIEN LAS COBERTURAS

-Julio Arinaga

EL SERVICIO SIEMPRE ES BUENO Y MUY AMABLES

-Pedro Valverde

me gusta el trato de las agentes...no tardo mucho en hacer mis pagos en la oficina...luego luego me atienden y muy amables...

-Maria Orozco Diaz

ME GUSTA MUCHO EL SERVICIO CON IVONNE QUE ME HA DADO.

-MONICA ZAPATA

IN A FEW WORDS...GREAT CUSTOMER SERVICE!!!

-MIGUEL HICKS

ESTOY SATISFECHA CON EL SERVICIO QUE ME HAN DADO ESTOS OCHO ANOS Y EL PERSONAL QUE ME HA TOCADO HA SIDO AMABLE CONMIGO.

-SRA.GOMEZ

IVONNE IS AN EXCELLENT COMMERCIAL AGENT AND SAVED ME MONEY ON MY POLICY, LOVE HER SERVICE.

-MARK

Eva is the best and the service she provides is very nice . She is a very nice person and I wouldn't go to any other insurance company.

-Yolanda Villalobos

siempre trabajan para buscarte el mejor precio. ademas te tienen listo el cafe en las mañanas. estoy muy agusto y contenta

-ALMA SOTO

ARIANNA WAS VERY HELPFUL AND POLITE SHE HELPED ME IN EVERYTHING I NEEDED AND ANSWERED ALL MY QUESTIONS....

-CORINA CHAVEZ

I love the service very nice . thank you :)

-YADIRA MORALES

Muy linda y amable la muchacha de la oficina de la calle Mesa. Les recomiendo esta agencia a todos.

-BERTHA CASTANO

MUY AMABLE LA SENORITA YVONNE. EXCELENTE SERVICIO AL CLIENTE.

-MARIA PENA

I came from Fred Loya and they game me a high rate. I came to Pan American and they were fast and the rate is good. I recommend it.

-CHRISTOPHER MEZA

MUY BONITA SENORITA, MUY AMABLE Y BONITO SERVICIO. GRACIAS POR CONTESTAR TODAS MI PREGUNTAS.

-Mercedes Castaneda

I'm really satisfied with the service of this company especially with the person whose name Arianna she is very kind and helpful.

-Cecilia Gallegos

ME ATIENDEN BIEN, QUEDO AGUSTO Y SATISFECHO Y Y NO SON MENTIRAS......HE ESTADO EN LA AGENCIA PAN AMERICAN POR 15 AÑOS...YO VOY A LA OFICINA DE MESA Y DONIPHAN

-Jose C. Rodriguez

ESTOY MUY CONTENTA CON EL TRATO Y CON ESTA AGENCIA DE SEGUROS...

-Balvina Alvarado

I think they are very courteous insurance agency. I really like them.

-Israel Martinez

GREAT CUSTOMER SERVICE BY CONNIE!

-ORLANDO SALVIO

LA SENORITA BRINDA UN MUY BUEN SERVICIO Y ATENCION CADA VEZ QUE VENGO A ESTA OFICINA.

-Norma Meraz

RECUERDO LA PRIMERA VEZ QUE VINE A COMPRAR ASEGURANZA, LARRY DE MUY BUEN CORAZON ME ATENDIO CON AMABILIDAD Y QUIERO DECIRLE K NUNCA CAMBIE QUE SEA SIEMPRE EL MISMO Y PANAMERICAN ES LA ASEGURANZA #1!

-Ana Luisa Saenz

ME ENCANTO EL SERVICIO AL CLIENTE. HASTA QUE PUSIERON ALGUIEN CON PERSONALIDAD Y CARISMA. 100% RECOMIENDO OFICINA EN ANTHONY TX.

-Mario Olivas

GREAT SERVICE!

-ERNEST MEDRANO

MUY BUEN SERVICO, LA MUCHACHA CLAUDIA ES MUY ANTENTA Y ME AYUDA SIEMPRE CON MUY BUENA ACTITUD.

-DAVID ARREOLA

GREAT CUSTOMER SERVICE, BEST PRICES IN TOWN

-RAUL

I APPRECIATE ALL THE HELP CLAUDIA HAS DONE FOR ME, A REALLY GOOD CUSTOMER SERVICE REP.

-JESUS SALCIDO

GREAT CUSTOMER SERVICE, BEST PRICES IN TOWN

-Robert

ME GUSTA MUCHO EL SERVICO. TODO ES EXCELENTE. SON MUY AMABLES Y RAPIDOS EN LA OFICINA DE LA MESA.

-Norma Munoz

FROM THE FIRST PHONE CALL TO MY VISIT, I ENJOYED DEALING WITH YOUR COMPANY. VERY COURTEOUS AND VERY FRIENDLY.

-JAMES SHHEEN

ESTOY MUY CONTENTA CON USTEDES TIENEN UN TRATO MUY AMABLE Y LOS PRECIOS MUY COMODOS. TENGO 4 ANOS CON USTEDES Y NO HE AYADO OTRA COMO USTEDES... GRACIAS POR SU SERVICIO..

-Esther Gonzalez

I called Pan American when I started shopping for auto insurance when my rate went sky high. I had the most awesome customer service starting with my telephone call with a guy named Manny then went in to buy and sign papers with an agent named Connie. She was great...

-Robert C.

I love it that Pan American Insurance is always looking out for customer on giving them them best quality insurance for their $$!

-Sylvia Loza

I love it that Pan American Insurance does not have to use actors for their advertisements!

-Earl Shelton

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